Desktop apps HP preinstalled All preinstalled desktop apps are discarded. Fresh Start makes Windows Defender your default antivirus program. Desktop apps User installed All user-installed desktop apps are discarded. Personalized Windows settings Personalized Windows settings are saved in the cloud through your Microsoft account.
Other settings Bluetooth pairing info is kept for HID-class devices keyboard, mouse, game controller, for example. Perform a system recovery in Windows Identify the correct recovery tool for your computer and find step-by-step instructions for performing a recovery or reset. Solve common Windows recovery issues The most common cause of recovery issues is interruption of the process or turning off the computer before the recovery and setup is complete.
Update your computer after system recovery After performing a system recovery, HP recommends installing updates through Windows Update. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.
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Please sign back in to continue Sign in. Complementary Content. Operating system. Restores the original OS from HP. Restores the original drivers from HP. User data picture, documents, music, videos, desktop shortcuts.
Options to backup user data on separate disk or keep nothing. Store apps HP preinstalled. Built-in Store apps are reverted to factory state. Store apps User installed. Desktop apps HP preinstalled. Desktop apps User-installed. If you want to get the backup of your computer, you should follow the reminder of system.
Factory reset HP Windows 7 laptop can be an easy thing, but there are certain users who will also needs further help to get out trouble. A factory reset operation sometimes can be useful for user who wants to get their HP Pavilion G6 Windows 7 laptops a better run-time environment and it can help to solve problems like recover laptops from problematic system.
That they cannot normally get into the system to factory reset their laptops. So they might have to unlock their HP Windows 7 laptop first and then factory reset HP laptops without password. You can obtain recovery discs from HP Support, or use Recovery Manager software to create a set of recovery discs yourself. HP recommends creating a set of recovery discs when you receive your computer and storing them in a safe place.
Support Sent Recovery Discs can take as long as 4 to 6 hours to complete system recovery, but recovery discs that you create often take less time to complete system recovery. Turn on the computer, and then insert the first recovery disc into the drive.
Remove media from internal drives, and then remove any recently added internal hardware. Immediately press the Escape key repeatedly, about once every second, until a Startup Menu or Select boot device menu opens. The selections you need to make vary slightly depending on the type of menu that displays on your screen:. Then press Enter. When recovery starts, continue using the steps to complete recovery. A window might display and prompt you to choose whether to run Recovery Manager from the hard disk or from the disc inserted.
If this window displays, select the Run program from disc , and then click Next. Recovery discs created from your computer:. Click Factory Reset under I need help immediately.
If the next screen prompts you to confirm your choice, select Yes and then click Next. If no confirmation screen displays, continue with the next step. Select one of the following selections, depending on which selection is shown on your screen, and then click Next. Factory Reset - Reset the computer by erasing the entire drive and restoring to the factory setup. Reset the computer by erasing the entire drive and restoring to the factory setup.
Read and respond to the screens as they display. If a screen prompts for a disc, insert the next disc. In some cases, you might have to repeatedly insert the same disc several times before the screen allows you to continue. After system recovery is complete, remove the disc. If the tray does not eject the disc, press the eject button on the PC case to eject the disc. Depending on which model of computer you have, the computer either turns off or restarts.
If the computer shuts off, wait 5 seconds and turn on the computer. Do not interrupt the recovery process. The recovery process is complete when the Windows Setup screens appear.
Once Windows setup has been completed, turn off the computer, reconnect all devices and cables, and then turn on the computer. Immediately press the Escape key repeatedly, about once every second, until a Startup or Select Boot Device Menu opens.
Use the up or down arrow key to select the name of your USB Storage Device the volume label of the drive. Then press Enter to continue. A window might display and prompt you to choose whether to run Recovery Manager from the hard disk or from the media inserted.
If this window displays, select the USB flash drive option, and then click Next. Click System Recovery under I need help immediately. On the next screen, select Yes to confirm that you want to restore your computer to its original factory condition, and then click Next to continue.
Click Next. A message displays warning you that all devices should be disconnected from the PC. Be sure all devices, except the recovery flash drive, are disconnected, and then click OK. Read and respond to the screens as they appear. Depending on the model of your computer, the computer either turns off or restarts. If the computer turns off, wait 5 seconds, and then turn on the computer.
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